Your Resin Driveway Privacy Policy

At Your Resin Driveway, we take your privacy very seriously and are committed to protecting any data we collect from customers. This page informs you of our policies regarding the collection, use and disclosure of personal data – in line with the GDPR guidelines – when you use our service.

We only collect data we consider important to provide and improve our service, and ensure the highest possible standard for our customers. Please read the following carefully to understand how privacy policy and how we will manage your personal data.

The Information We Collect

When you visit our page and use our service, we may obtain the following data and information about you:

· Personal Data

While using our service, the data we collect from you may be transferred to, and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services.

Submitting your personal data when using our service means you agree to this transfer, processing and storage. We will employ every reasonable step to ensure your data is protected in accordance with this privacy policy. However, while we will do our best to ensure the security of your data, the transmission of information via the internet is not completely foolproof. Once we receive your information, we will employ strict measures to protect your data and prevent unauthorised access, but keep in mind that any transmission of information is at your own risk.

Cookies

Cookies are files with small pieces of data, and they are sent from a website to your browser and stored on the hard drive of your computer. Your Resin Driveway uses cookies to store information, retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. The idea here is to personalise your browsing experience.

For instance, analytics cookies help us understand how users engage with our website and how they feel about a particular feature. Without the analytics cookies, if you visit the website once every week for four weeks, this would count as four different users. It would also be difficult for us to determine the quality of our service and what requires improvement.

We may also use cookies to allow you to engage with our social sharing/networking sites like Google+, Twitter or Facebook.

However, you can disable cookies on this website; but if you do, you may not be able to use certain aspects of our service. If you decide to reject cookies on our website, you can prevent cookies from being stored on your device in future; for more information on this, you can visit www.allaboutcookies.org and make use of the help function.

Links to Other Websites

Articles on this website may include links to other websites that are not managed by us. Clicking on a third-party link will direct you to that third party’s site; third party websites may collect personal data, use cookies, and monitor your interaction. We advise that you review the privacy policy of every site you visit, as we have no control over their privacy practices and services.

How We Use Your Data and Information

Your Resin Driveway uses the collected data for purposes necessary for the delivery of our services to you in the following ways:

  • To ensure content on our website is presented in the most effective manner for you and your computer.
  • To provide you with products, services or information that you request from us or which we feel may appeal to you, where you have given your consent to be contacted for such purposes.
  • To fulfill the terms of any contract we have entered into with you.
  • To allow you to fully utilize our site’s interactive features when you choose to do so.
  • To notify you about any changes to our service.
  • Your data may be used by us or third parties that we work with to provide you with information about products and services which may appeal to you. We or the third party may contact you via post or telephone to inform you.

Completion of Forms

Any information submitted by you through any enquiry form placed on our site and/or through any social media or other online advertising channel may be sent directly to an external resin driveway contractor. All resin driveway contractors on our panel have been chosen by us. By completing any form on our site, you consent to being contacted by us and/or the external resin contractor who has received your enquiry to discuss your matter further.

You are under no obligation to choose to use the services offered by our external resin contractors and are free to choose any other legal representation you feel best matches your individual needs.

Call Recording

By completing any form on our site and/or through any social media or other online advertising channel, you consent to being contacted by us and/or the external resin contractor who has received your enquiry to discuss your matter further by telephone or electronic methods.

Please note that all our calls may be recorded for training purposes and to monitor customer service and regulatory compliance. We may also share such recordings with our external resin contractor for service and regulatory monitoring and you consent to such sharing by submitting any form on this site and/or through any social media or other online advertising channel.

Disclosure of Your Information

Where it is necessary to build the relationship we share with you or where there is a legitimate reason in doing so, we may share your personal data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your personal information with third parties:

  • In the event that we buy or sell any assets or business, in which your personal data may be disclosed to the prospective buyer, seller or buyer of such assets or business.
  • If Your Resin Driveway, or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under duty to disclose or share your personal data in order to comply with any legal obligation, in order to ensure our terms of use and other agreements are enforced, or in order to protect the rights, property and safety of our customers or others. This includes the exchange of information with other organisations for purposes such as credit risk reduction and fraud protection.
  • However, you can trust that the third-party service providers we work with take reasonable security measures to ensure the protection of their users’ personal data. We may also share your personal information with a regulator or in order to fulfill our legal obligations.

Data Retention

You can rest assured your personal data will only be with us for as long as is necessary to satisfy the purpose for which it was collected. In determining the appropriate data retention period for your personal data, we consider:

  • any legal requirements/obligations;
  • reason for collecting the personal data in the first place;
  • our processing needs as spelt out by law;
  • whether we could fulfill the purpose for processing via other alternative means;
  • the requirements of the services we provide.

Security

The security of your personal data is important to us, which is why we have put appropriate and reasonable measures in place to ensure your personal data is protected and does not find its way into the hands of snooping eyes. We also limit how much access your employees, contractors, and other third parties have to your personal data, and only allow them access to what they need to know. When processing your data, they will work based on our instructions and have a duty to ensure confidentiality.

Children’s Privacy

Your Resin Driveway does not address the privacy and security of anyone under the age of 18 as we do not knowingly collect information that can be traced to anyone under the age of 18. If you are a parent or guardian of an under 18 and you discover that they have provided us with personally identifiable information, please contact us so we can take steps to delete such information from our servers.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

As we use your personal data to provide services that are specific to you, it is important that the information we have about you is current and accurate. If changes are made over time, please let us know by contacting us via the contact details below.

Change to Our Privacy Policy

We may update the terms of our Privacy Policy from time to time. If this happens, you can find updates on our website at: https://www.yourresindriveway.com/

We advise that you regularly review this Privacy Policy for any changes; the changes to our Privacy Policy are effective once they are posted on this page.